ConocoPhillips has been a Sterling Talent Solutions client since 2004. When we first looked at doing background checks, we looked at the different providers in the industry, evaluating them based on technology offerings, data security, and turnaround times. Sterling Talent Solutions was the clear leader in each respect, and they have continued to impress us throughout the years.
Our justification for implementing a background check program was based on the number of incidents we were experiencing of workplace violence and internal theft.
Since choosing Sterling Talent Solutions, we have observed the following: A dramatic reduction in workplace violence, and a dramatic reduction in internal theft. The number of investigations we are conducting is now minimal, as our employment screening program is stopping those with a higher propensity toward violence or theft at the door.
We have also observed that there is a deterrent effect in having a background checking program in place. When we first stated the program, we experienced red flags on above 20% of our applicants. Now it is down to about 6%. Potential applicants are aware that ConocoPhillips carefully screens our applicants, and those that have a criminal past or who would be likely to fabricate their resume are going someplace else. Before our background check program was in place, 1 in 5 new employees had a background we should be concerned about. Now we simply don’t hire them.