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Sterling Talent Solutions has been Scotiabank Group’s third party service provider for pre-employment screening services since 2006. By providing reference checking, and employment and educational verifications, Sterling Talent Solutions not only ensures consistency of approach across our organization, but also provides our Recruiters and Hiring Managers with an assurance that the applicants we hire exhibit the highest standards of integrity, competence and performance to enable us to professionally service our customers and clients. In 2009, we expanded our range of services to include Criminal Reference Checks and identity verifications. This latest initiative has improved turnaround time for hiring by a large margin, and has significantly reduced the number of applicants that are required to undergo fingerprinting. This, in turn, has greatly improved our candidate experience.

Stephen White
Senior Manager, Global Employment Strategies

Scotiabank Group

ConocoPhillips has been a Sterling Talent Solutions client since 2004. When we first looked at doing background checks, we looked at the different providers in the industry, evaluating them based on technology offerings, data security, and turnaround times. Sterling Talent Solutions was the clear leader in each respect, and they have continued to impress us throughout the years. Our justification for implementing a background check program was based on the number of incidents we were experiencing of workplace violence and internal theft. Since choosing Sterling Talent Solutions, we have observed the following: A dramatic reduction in workplace violence, and a dramatic reduction in internal theft. The number of investigations we are conducting is now minimal, as our employment screening program is stopping those with a higher propensity toward violence or theft at the door. We have also observed that there is a deterrent effect in having a background checking program in place. When we first stated the program, we experienced red flags on above 20% of our applicants. Now it is down to about 6%. Potential applicants are aware that ConocoPhillips carefully screens our applicants, and those that have a criminal past or who would be likely to fabricate their resume are going someplace else. Before our background check program was in place, 1 in 5 new employees had a background we should be concerned about. Now we simply don’t hire them.

Roger Monette
Security Director

ConocoPhillips Canada

Since 2002, the Sterling Talent Solutions solution has been an integral component of our recruitment process at TELUS. The Sterling Talent Solutions solution expediently provides us with accurate and secure reference and criminal history information. Given we continuously process significant volumes of candidate files, this enables us to internally focus on selecting the best candidate for each role while also providing a meaningful recruitment experience to each candidate.

Josh Blair
Executive Vice President, Human Resources

TELUS

The Sterling Talent Solutions program has played an important role in our overall Human Resources screening and recruiting strategy as well as advancing specific Loss Prevention objectives. By utilizing Sterling Talent Solutions, a significant deterrent effect is built in on the front end of our hiring process thereby reducing high risk and non-productive applications and allowing managers to move more quickly with suitable candidates. Sterling Talent Solutions has proven responsive and understanding toward our unique requirements since starting the program in 2003.

Greg Switzer
National Director, Loss Prevention

Staples Canada

Sterling Talent Solutions has been our pre-employment screening provider of choice for over a decade. Their exceptional customer service allows our hiring managers to efficiently filter through large candidate pools to identify the most suitable individuals and advance them to the next stage of the hiring process.Sterling Talent Solutions’ ability to expose discrepancies in the criminal and employment histories of our candidates ensures the security of our resources and the safety of our customers and existing employees. They have always adapted quickly to meet our specific hiring needs and we are completely confident in their reliability as a supplier. The Sterling Talent Solutions system continues to prove its value in the reduction of turnover costs and improved retention rates we’ve experienced.

Sandra McMillan
Manager, Global Organizational Development

Versacold

In 2008 Xerox started working with Sterling Talent Solutions on national reference check and education verification for New Hires. Prior to this, there was an inconsistent process across the country and I was asked to create a national, bilingual process that could be conducted coast to coast. The process also had to meet tight deadlines, as our Sales hiring organization did not want to delay hiring top quality candidates or risk losing them to another employer. To date, we have conducted over 600 checks and hired 310 sales people. It’s been easy to work with Sterling Talent Solutions as they have been responsive to our needs and met our turnaround times.

Jenny Johnston
Manager, Sourcing and Recruitment Strategies

Xerox Canada, Toronto

The Boys and Girls Clubs of Calgary chose Sterling Talent Solutions in 2005 to provide accurate, quick and reliable background criminal checks and vulnerable sector searches on prospective employees. As our employees work with children, youth, and families, it is absolutely essential that we be able to turn this information around quickly and dependably. Sterling Talent Solutions has provided us with great service and their employees have been a pleasure to work with. We trust Backcheck to provide us with this service and have recommended them to other Boys and Girls Clubs across Canada.

Anne Scott
Manager of Human Resources

The Boys & Girls Club of Calgary