In Canada, standard criminal records checks rely on applicants disclosing their own criminal history. In some cases, applicants may fail to disclose their record or disclose it inaccurately, leading to a “Not Clear - Incomplete” result. No further details are provided due to RCMP policy, which poses a challenge for hiring managers seeking to understand their candidates’ criminal history. In these cases, a criminal record background re-check can give applicants another chance to provide a disclosure and bring more trust to organizations.
Step 1: Inform the candidate that you would like them to consent to a second criminal record re-check based on a new, complete disclosure of their criminal record. Invite them to fill out the forms using our online Candidate Hub.
Step 2: The candidate logs in and provides complete details about their criminal history securely online.
Step 3: Sterling Backcheck forwards the revised consent and disclosure forms to our police partners to conduct a second query on the candidate. A result of “Not Clear - Confirmed” will be returned if the declaration is now accurate. You will be able to review the complete disclosure and make an informed hiring decision.
A criminal record re-check should be requested if a standard Canadian Criminal Record Check, ordered within the last 30 days, returns a “Not Clear - Incomplete” result, indicating the applicant has not accurately disclosed their criminal record. This service is a faster and more cost-effective alternative to the standard criminal check. Background checks are not considered complete until all applicants’ criminal convictions have been verified.
The criminal record re-check process for candidates is less time-consuming than the standard check, as it bypasses the need for identity verification. Once all required information is submitted, the criminal record background re-check is completed in under four hours.
Why go beyond the initial background check? It’s simple, things change. Don’t turn a blind eye, start re-screening today. Click the option that best describes you.
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