Identity Cross-Check

Authenticate your candidates by cross-checking
personal information.
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The Importance of Identity Verification

Candidates with a criminal history might try to deceive potential employers by using fake names or social insurance numbers (SIN) to hide their past records. Checking a candidate’s photo identification is therefore critical to verifying their identity. However, falsified documents can be hard to identify and can expose your organization to risk. Using multiple identity verification methods can help you uncover more records. Choose Sterling Backcheck’s Identity Cross-Check to safeguard your organization against fraud and build a safer workplace.

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Hire with Confidence Online

Sterling Backcheck’s Identity Cross-Check is designed to verify the identity of a candidate for employment without accessing financial information. Following best practices, identity cross-checks do not involve a hard inquiry into the candidates’ credit, ensuring their credit score remains unaffected. This service uses the ID component of a credit bureau inquiry service to cross-check the personal information provided by a candidate. This tool helps employers complete identity validation online by verifying the following data points:

  • Legal name and aliases
  • Social Insurance Number (if provided)
  • Date of birth
  • Employment history
  • Address

Frequently Asked Questions

The identity cross-check cross-references key personal details from a candidate’s credit file with the information they disclosed on their consent form. Undisclosed names and other discrepancies are highlighted on the report and can be used to increase the accuracy of other checks. The identity cross-check is completed through TransUnion, a major Canadian credit bureau. It provides employers with a means of completing identity validation online in addition to checking their photo identification in person.

Typically, physical and digital identity verification methods only verify candidates’ current legal name. That’s why employers should order an identity cross-check along with the criminal record check to ensure they don’t miss any convictions that might be associated with a candidate’s former name or alias.

Candidates must fill out a consent form authorizing the identity cross-check. A soft credit inquiry is used to access their credit file and to compare the data on file with the personal details provided on the consent form. This identity verification method works best when combined with some form of physical or digital identity verification. Organizations looking for instructions on how to cross-check identity should partner with an experienced screening provider.

Once all the required information has been provided, the identity cross-check is completed within one business day.

The Identity Cross-Check reveals inconsistencies between information your candidate provides and information that the credit bureau has collected regarding the candidate. By cross-checking personal information from candidates’ credit file with their consent forms, we can reveal unknown or “forgotten” aliases, incorrect information, and common name misspellings to help expose more criminal records as held by CPIC. Physical or digital identity verification is recommended to proceed. Learn more about our identity verification methods.

Learn How to Cross-Check Identity

To learn more about the best practices for identity cross-check and how to build a safer and more thorough screening program. Click the option that best describes you.

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